Suggestions, Comments and Complaints
We welcome all comments on the services provided by the practice.
We are continually looking to turn our patients’ feedback into real improvements in the services we provide. We use it to focus on the things that matter most to our patients, carers and their families.
We’ll let the staff involved know and share the good practice across our teams.
You may write to us or contact us by phone.
Just want to thank the Lakes Medical Centre for their fantastic organisation and support on Saturday during the flu jab vaccines, and the amount of patients being dealt with. Plenty of staff outside and inside the building, guiding and reassuring nervous patients (like me) and wonderful Drs all doing the same thing, making sure everything flowed easily. Well done Everyone and Thank you again, you made my experience so much easier.
Patient called to express and comment on our excellent service regarding flu clinic, how they were here and in and out and home within 20 minutes.